Hello friend, Thanks for your message. We are so happy to hear that you have gotten your package and you are satisfed with lanyard for eGo especially. Enjot it! :) We appreciate your recommending us to your friens, we kindly point out that you yourself can join in referral program, which can help you to earn commissions in the future. But how to start? Please refer to http://www.heaven-gifts.com/?page-H722.html. Best wishes Heaven Gifts

Hello friend, Thanks for your letter. We are sorry to hear that you are not happy with both 801 items and eGo items you have from other supplier. We checked our records and found that you placed Joye eGo items from us on 2010.9.27, which we sent it out on 2010.9.28. Usually it takes 10--25 working days via registered airmail to arrive, hoping you get it earlier. You said that your Joye eGo atomiser only lasted about 2 days, but may I have a question please? Can not it produce much vapor? If so, you can try following measure. Your problem may be solved after that. a. Blow out the atomizer from the screw end with slightly high pressure air. b. Drip small amount of regular alcohol into the atomizer, then rinse out with distilled water, shake out well, then blow out with compressed air. c. Connect the atomizer with a working battery, drip several drops of e- juice into the atomizer, then you may get good vapor. At present, Joye eGo, Joye510, DSE901, Joye Stick V3 and M401 are all popular with customers. Totall speaking, the quality of Joye eGo is better comparing with other models. But we should point out the lifetime of e-cig is also related with personal care. :) Joye eGo items we offer are from Joye factory, so the quality of it is reliable in a way. Any more problems please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We have sent you an email about your question to your mail address, please have a check later. :) Any more questions please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. :) We are so glad to hear that you love both HG fruit candy and HG Roasted Coffee. We appreciate your longterm support and we wish we have more cooperations later. At present, we are collecting feedbacks for HG Roasted Coffee to get improvment, aiming to offer you and other customers with top quality. After that, we will decide if we formally offer it or not. Also, we will take your kindly suggestion into consideration. Thanks for your attentions in advance. Best wishes Heaven Gifts

Hello friend, Thanks for your message. Yes, Royalsmokers supplys E2 cartomizers. We appreciate your information and kindly suggestion. We are looking for a supplier who can offer a reliable quality for the moment. We will supply similar products later. :) Thanks for your attentions in advance. Any further questions please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are so glad to learn that our products and service bring happiness into your life. :) We also hope that we establish a friendly relationship with each other in the future. We will keep working hard. Best wishes Heaven Gifts

Hello friend, Thanks for your message. Actually, it is difficult for us to offer an pro exact date for each flavor and each strength. Because we will restock any item at anytime from factory, if it is out of stock. In such condition, different strengths with the same flavor may be from different batch. What is more, there is date print on the surface of bottle. However, we will take it into consideration. But we promise that all our e-juices we supply are in shelf time and also promise that it is still in shelf time when you get it. Here we kindly point out that you can ask us for date of e-juice you want before you place order next time. We will offer you detailed date of item you require. :) Any problems please contact us. Best wishes Heaven Gifts

Hello George, Thanks for your message. We appreciate your valued suggestion. Actually we have placed DSE901 atomiser 6V and DSE801 atomiser 6V from factory, but they will be available in Oct or later. Here we are grateful for you support in past times and we expect longterm cooperation with you later. Any problems please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are sorry that we do not have AC charger for Joye302 separately and we only supply it with Joye302 kit. But we are glad to inform you that you can choose Regular AC charger for DSE801 instead. Because DSE801 items is compatible with Joye302 items. Regular AC charger(no cable) for DSE801: http://www.heaven-gifts.com/product-199.html. Any questions please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message, We are sorry for problem you met and we will solve it for you. Here, in order to keep your person infomation safe, :) we have send information about your account to your mail address. Please have a check later. Any further problems please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are really very sorry for problem you met but we are happy now becuase we have an agreement on solution for it during communications via our emials. :) Here we appreciate your kindly understanding and support. You are so kind person! For replacement, we have sent it out today and we have mailed you about it. Please check it later. Also we kindly point out that if you have any urgent request, you can send email to heaven_gifts@yahoo.com.cn to get faster response. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are glad to learn that you have gotten your package and we are happy that you like our new HG juice(HG 11mg/ml Roasted Coffee). Enjoy it! We appreciate your feedback. Any problems please contact us freely. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are grateful for your suggestion and we are glad to inform you that we plan to supply 306 LR atomiser, but we are sorry that it may be availble in October. Thanks for your attentions in advance. For 306 drip tips, we will take it into consideration. :) Any further questions please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are happy to hear that you love HG fruit candy. :) We also received many other good feedbacks from customers who taste it, so we plan to supply it formatly next weekend. Thanks for your attentions in advance. Excepting your further support. Any questions please contact us. Best wishes Heaven Gifts fruit candy

Hello Peter Steiner, Thanks for your message. We can understand you fully and we have done it according to your requirement. :) We tracked your order and found(placed on 2010-09-04) that it was processed by China Post Office on 9th Sep. Here we are sorry that we could not offer you order number and tracking number, to keep your person information safe. Hoping you can get it earlier. Any problems please feel free to write email to heaven_gifts@yahoo.com.cn. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We appreciate your suggestion. We are sorry that we do not plan to add Dekang butterscotch e-juice. But we will consider adding HG butterscotch. However, at present, we are devoted ourselves to complementing HG e-juices, so that it can contain basic flavors. So we could not supply HG butterscotch in a short time. Any questions please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We appreciate your suggestion, but we are sorry that we do not plan to offer M401/2/3 cartomisers in a short time. Also we are glad to hear that you have registered in our web and become our member. Here we appreciate your reminder and we will make a deeply test with Opera in our web. We will continue improving our web for the moment, to offer all customers a convenient and happy shopping. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We are glad to hear that you have gotten your package and you are satisfied with our service. We appreciate your kindly feedback and we will keep working hard to offer you better service and top quality. If you have any suggestion on our improvement, you feel free to inform us of it. :) Any problems please contact us. Best wishes Heaven Gifts

Hello friend, Thanks for your message. We appreciate your time before mialing us. It is safe for Joye510 LR atomiser to work with Joye510 USB passthrough. But we kindly point out that it will shorten the span life of Joye510 USB passthrough(as well as Joye510 regualr battery). More details please refer to http://www.heaven-gifts.com/product-186.html. Any further questions please contact us freely. Best wishes Heaven Gifts