How to cancel my order?

Generally, we ship all orders within 48hours (90% within 24hours) in work days. You can sign in to "My Account" to check your order status anytime.

If you order is "Pending", you may email us your order number, we will cancel it and fully refund you ASAP.

If your order has already been shipped, you may refuse to sign for it and it will be returned to us without cost to you.  If you failed refusing it, you may return the item in it's original condition (unused and unopened) to us within 7 days. In such condition, hope you can understand we will refund you the payment excluding actual shipping fees already incurred.

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